Heather M. Dughi

Related Skills

Creating new content, such as logos and illustrations.

Modifying existing graphics.

Designing pages and publications.

Flowing text and graphics into a publication.

Converting print and digital content for display in other formats.

Copy editing and quality control.

Creating a suite of graphics and business materials based on a new design or existing brand identity.

Having designed for diverse markets, I am able to quickly produce new products. I am comfortable with Macintosh, Windows, and UNIX operating systems, as well as most design software, including Adobe Creative Suite, QuarkXPress, and 3D Studio Max.

Work Experience


Production Artist (Freelance / Temporary Contracts)

As a contractor for NorthernDesign Creative Services, created graphics, ads, and websites for Indiana and Illinois businesses.

Assisted ArtCarved in producing full-color jewelry catalog.

As a contractor for Aquent, created graphics, forms, and fliers for Austin businesses.

As a subcontractor, prepared assets and edited HTML for banks, credit unions, and small businesses.

2015-present, Rosco Labs, Round Rock, TX.

Graphic Artist

Used Adobe Creative Suite to design graphics for custom printed plastic, dichroic glass, and etched steel lighting filters.

Revised and edited employee training documentation.

2014-2015, Our SocieTee, Austin, TX.

Graphic Artist

Designed website and social media banners.

Designed and produced cards and marketing materials for small businesses.

Created vector graphics for apparel and accessories.

Wrote new employee training documentation and led training sessions.

Worked with heat transfer film and adhesive vinyl film.

2012, Dell, Round Rock, TX.

Production Artist (Temporary Contract)

Prepared art assets for Dell websites throughout the world.

Worked with Testing and Targeting team to create alternate versions of websites for optimization studies.

2002-2010, Internal Revenue Service, Austin, TX.

Reciept & Control Clerk (Seasonal Contract)

Responsible for sorting and perfecting federal tax returns and related paperwork.

2011, NewsStand, a division of LibreDigital, Austin, TX.

Production Engineer

Created digital editions of newspapers and magazines for customer download.

Worked with content partners, including Reason, Harvard Business Review, Nature, The New York Times, USA Today, and Barron's, to provide a consistently high-quality user experience.

Participated in weekly scrum meetings for e-publishing software.

Worked in Unix systems to transfer, sort, and process content partner files.

Acted as tier one technical support for content partners.

Wrote reports for software bugs and file processing errors.

Managed content partner contact information, requirement data, and file processing preferences in ColdFusion database.

Tested new proprietary software and software updates.

Wrote documentation for Perl and command-line PDF editing functions.

Prepared training materials for content partner accounts and internal teams.

As Night Shift Team Leader, created and maintained employee shift calendar, weekly production schedule, and other departmental documents.

2001-2002, Steve Jackson Games, Inc., Austin, TX.

Production Manager, Production Artist

Designed and published books, marketing materials, and game products, including the award-winning card game Munchkin.

Colored and assembled art to produce full-color games such as Hacker, Car Wars, Chez Dork, and other popular game products.

Worked with Editor to ensure accuracy and consistency of style.

Created maps, text, and illustrations for the Floor Plan series.

Responsible for throughput of Production Department.

Worked with Project Administrator to schedule projects and production time.

1999, M&M Engraving & Graphics, Winston Salem, NC.

Artist (Part-Time)

Responsible for designing and producing vinyl-lettered banners, plaques, name plates, and street signs.

Constructed trophies and awards for corporations such as R.J. Reynolds.

1998-1999, Bradenton Herald, Bradenton, FL.

Ad Designer

Designed and output daily newspaper ads, special sections, and promotional materials.

Responsible for all advertising for $600,000 DeSears Appliance account.

Responsible for registration and color checking during full-color advertising press runs.

1997-1999, South Florida Museum, Bradenton, FL.

Planetarium and Museum Assistant (Part-Time)

Assisted in laser lightshow production.

Designed and produced computer-based multimedia museum exhibit.

Assisted in design, decoration, and renovation of exhibits and galleries.

1996-1999, the fritz, Sarasota, FL.

Editor (Part-Time)

Responsible for text editing and page proofing.

Wrote entertainment reviews and interview pieces.

Acted as administrative and promotions assistant to the publisher.

1995-1998, University of South Florida Police Department, Sarasota, FL.

Police Dispatcher (Part-Time)

Responsible for communications between police and public.


Theatre Technician (Seasonal / Temporary Contracts)

Crafted and repaired Elizabethan and Native American costumes and weapons for The Roanoke Island Historical Society's dramatic reenactment The Lost Colony.

Painted scenery for The Golden Apple Dinner Theatre, The Sarasota Players, and The Woodstock Summer Theatre.

Crafted furniture and stage properties for The Roanoke Island Historical Society and The Woodstock Summer Theatre.

Performed administrative and managerial duties for The Golden Apple Dinner Theatre and The Woodstock Summer Theatre.

Designed programs and promotional materials for The Woodstock Summer Theatre.


Graduate work in Stage Properties and Scenic Art, North Carolina School of the Arts, Winston-Salem, NC.

Created scenery and props for plays, musicals, and opera, including a new production of A Time for Singing.

B.A. in Theatre and Environmental Studies, New College of Florida, Sarasota, FL.

Published undergraduate thesis on designing interactive museum exhibits.

Staged my own translation of the Greek tragedy Antigone.

Served as Editor-in-Chief (1998) Managing Editor (1997) and Graphic Artist (1996) for college newspaper The Catalyst.

Marine mammal research and animal care internship at Mote Marine Laboratory.

High School Diploma, Woodstock High School, Woodstock, IL.

Served as Copy Editor, Graphic Artist, and Press Assistant for high school newspaper The Wall (1993-1994).